To overcome connection issues, try some simple troubleshooting below:

1. Switch between protocol options in the app (UDP/TCP/IKEv2/WireGuard).

2. Connect to VPN using the “Fastest VPN Server” option.

3. Select a new Country to resolve the issue.

4. Try logging out from the VPN application & log in again to connect.

1. From the side menu, click on the “Preferences” icon to select the “VPN Settings” tab.

2. Select the ” Protocol” option from the tab.

3. Select “Manual Protocol Selection” Option.

4. Select your preferred protocol from the given list. 

A number of factors can affect the connection speed; please try the following steps one by one:

1. Select the “Fastest VPN Server” option in the VPN application to get the best speed.

2. Switch protocol (UDP/TCP/IKEv2/WireGuard) to overcome speed related concerns.

3. If it still does not work out, We’ve have experts available to assist you. Email us your speed test results (before and after VPN connection) at [email protected] or contact our 24×7 live chat support.

Click on the side menu and go to location screen. To sort locations alphabetically or by popularity, click on the sorting icon from the top right and you will see the available options.